>> How to Resolve Workplace Conflicts? - Part 1

Most of us are facing so many work problems in our working places respectively. In this post we will see about How to Resolve Workplace Conflicts? Below are some of the steps that we should follow to solve the work place conflicts,

1. Identify the problem.

Be very specific in identifying the core of the problem. Consider these
examples:

	A less qualified person got the promotion you desired.
	You regularly have to work overtime.
	You didn't get the expected pay raise.
	A fellow employee is making harassing comments.
	You didn't get the office you wanted.
	The employer isn't providing an accommodation requested.
	A fellow employee never refills the coffee pot after taking the last cup.

2. Determine the size and scope of the problem.

How serious is the problem? How often does the problem occur?
Is it a big enough (or frequent enough) problem worth tackling?

3. Determine the severity of the problem.

How serious or relevant is the problem to the work environment?
To you, the individual involved? Again, is it important enough and
worth tackling?

Less serious work-related problems might include minor inconveniences
and annoyances in the work environment, such as supplies needed are
out, the copy machine wasn't refilled with paper, and so on. Often these
types of problems can be easily addressed by communicating concerns
with the individual involved. Sometimes minor inconveniences and
annoyances are brushed aside and ignored -- and sometimes should be.

Work-related problems considered to be of a more serious nature would
include those that pose a risk to health and safety, violate federal or state
workplace laws, violate company policies or employee contracts, and so
on.

4. Identify the easiest way to resolve the problem.

What specifically, and most simply, would resolve the conflict? What's
the easiest solution? A conversation to share concerns? An apology?
A meeting? Mediation? Try to keep it as simple as possible by
choosing the easiest route first.

As workplace conflicts vary in nature, no one approach may necessarily
work for every situation encountered. But, again, whenever possible,
start with the easiest approach first. Legal action, if applicable to the
particular situation, should be used only as a last resort after all other
attempts to solve the problem have been tried first.

To be continued in Part 2....