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Thursday, September 11, 2008

>> Not Having the Authority to Do What Is Required!!

Responsibility without authority is a great source of stress in today's workplace. Most people find it frustrating to learn they're being held accountable for events over which they have little or no control. Participants recommend:

  • Gain acknowledgement from an appropriate authority. In other words, make sure someone agreed that you should be responsible. And, get it in writing. As a last resort, you can send an e-mail to the proper person stating that you understand your responsibility.
  • Define boundaries and roles. Just what are you responsible for? Be specific--what is the scope of the project and where do your responsibilities begin and end. Again, in writing, indicate what authority you need to proceed.
  • Clarify company and individual goals. If there are conflicts, resolve them before continuing. Of course, get agreements in writing.
  • Negotiate frequently so that everyone understands and agrees on who's responsible for what.
  • Oh, did we mention it? Get all agreements in writing.

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