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Tuesday, September 09, 2008

>> Steps to solve bullying

  1. Understand the bully
    • Chronic bullies – people who identify that bullying is a part of their nature, and do not perceive a need to change their actions
    • Opportunist bullies – competitive people who are interested in making career gains even though it may involve stepping on other people
    • Accidental bullies – bullying caused by social ineptness and lack of awareness.
    • Substance abusing bullies – people whose social interactions are impaired by their dependence on artificial stimulants
  1. Identify the type of bullying
    • Unrealistic job demands
    • Unreasonable criticism
    • Creating an inconsistent or unfair work environment
    • Not giving credit where it is due
    • Insults, putdowns, yelling, screaming, and other abusive behavior
  1. Document the instances of bullying in detail
    • Document specifics, time and date
    • Identify allies
    • Determine code violations
  1. Determine a plan to resolve the bullying
    • Request a meeting time where you can confront the bully in a professional setting
    • Seek assistance from senior management.
    • Seek third party mediation
    • Seek legal advice
    • Get medical attention
    • Establish and protect boundaries
    • Do not blame yourself
    • Solicit witness statements
    • Follow internal complaint processes
  1. Communicate the problems with the bully or two levels of management higher than the bully
  • Taking the bully on directly at work may have undesired or unpredictable consequences for the target
  • In many cases, the bully may be seen by management as “getting the job done”
  • complaining about the bullying may draw repercussions against the target rather than the bully.

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