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- Understand the bully
- Chronic bullies – people who identify that bullying is a part of their nature, and do not perceive a need to change their actions
- Opportunist bullies – competitive people who are interested in making career gains even though it may involve stepping on other people
- Accidental bullies – bullying caused by social ineptness and lack of awareness.
- Substance abusing bullies – people whose social interactions are impaired by their dependence on artificial stimulants
- Identify the type of bullying
- Unrealistic job demands
- Unreasonable criticism
- Creating an inconsistent or unfair work environment
- Not giving credit where it is due
- Insults, putdowns, yelling, screaming, and other abusive behavior
- Document the instances of bullying in detail
- Document specifics, time and date
- Identify allies
- Determine code violations
- Determine a plan to resolve the bullying
- Request a meeting time where you can confront the bully in a professional setting
- Seek assistance from senior management.
- Seek third party mediation
- Seek legal advice
- Get medical attention
- Establish and protect boundaries
- Do not blame yourself
- Solicit witness statements
- Follow internal complaint processes
- Communicate the problems with the bully or two levels of management higher than the bully
- Taking the bully on directly at work may have undesired or unpredictable consequences for the target
- In many cases, the bully may be seen by management as “getting the job done”
- complaining about the bullying may draw repercussions against the target rather than the bully.
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